Politique d’expédition
🚚 Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Delivery times may vary depending on your location:
- United States: 3–4 business days
- Canada & Europe: 5–7 business days
- International: 7–15 business days
Please note that delays may occur due to customs, holidays, or high demand periods.
Shipping Costs
We offer standard shipping rates calculated at checkout.
Free shipping may be available on selected promotions or minimum order amounts.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
You can track your order anytime using our Track Your Order page.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is delayed or lost, please contact us at vivsanteayiti@gmail.com.
We will assist you in resolving the issue as quickly as possible.
Customs & Duties
International orders may be subject to customs fees or import taxes.
These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping, feel free to contact us at:
📧 vivsanteayiti@gmail.com